The Qualifi Level 3 Diploma in Introduction to Management is a recognized entry-level qualification designed for learners who aspire to begin a career in management or develop the essential skills needed to take on supervisory responsibilities. It provides a comprehensive understanding of the principles of management, leadership, team dynamics, and organizational operations.

This diploma is well-suited for school leavers, early-career professionals, or those already in junior roles who want to strengthen their managerial knowledge and gain a formal qualification. The course equips learners with practical skills such as decision-making, problem-solving, resource management, and effective communication — all critical for successful leadership in the modern workplace.

By completing this program, learners will be prepared to progress into higher-level qualifications in management or begin applying their knowledge in entry-level supervisory and leadership roles.

Course Overview


The Qualifi Level 3 Extended Diploma in Business, Management and Study Skills consists of 8 units which are as follows.

  1. An Introduction to the Business Environment
  2. Business Communication
  3. Understanding Health and Safety in the Business Workplace
  4. Managing Business Operations
  5. An Introduction to Finance
  6. An Introduction to Leadership Skills
  7. Organisational Culture
  8. Workplace Welfare

Learning Outcomes for Qualifi Level 3 Extended Diploma in Business, Management and Study Skills

Unit 1: An Introduction to the Business Environment

  • Understand different types of organizations and their purposes.
  • Analyze how external factors affect businesses.
  • Explore the relationship between businesses and stakeholders.

Unit 2: Business Communication

  • Understand the role of communication in effective management.
  • Apply professional communication techniques in business contexts.
  • Identify barriers to communication and ways to overcome them.

Unit 3: Understanding Health and Safety in the Business Workplace

  • Understand the principles of workplace health and safety.
  • Recognize the importance of compliance with health and safety legislation.
  • Support risk assessment and hazard management in organizations.

Unit 4: Managing Business Operations

  • Understand the role of operations in achieving business objectives.
  • Explore operational planning and resource management.
  • Apply problem-solving skills to improve efficiency.

Unit 5: An Introduction to Finance

  • Understand basic financial terms and principles.
  • Interpret simple financial documents such as budgets and statements.
  • Recognize the role of finance in supporting management decisions.

Unit 6: An Introduction to Leadership Skills

  • Understand the difference between management and leadership.
  • Explore leadership styles and their impact on teams.
  • Apply techniques for motivating and supporting team members.

Unit 7: Organisational Culture

  • Understand what organizational culture is and why it matters.
  • Analyze the influence of culture on employee behavior and performance.
  • Explore strategies to promote a positive workplace culture.

Unit 8: Workplace Welfare

  • Understand the importance of employee well-being.
  • Recognize policies and practices that support workplace welfare.
  • Promote initiatives that contribute to a safe and supportive environment.

Course Benefits of Qualifi Level 3 Extended Diploma in Business, Management and Study Skills

  • Achieve a recognized Level 3 management qualification.
  • Gain essential management and leadership skills for supervisory roles.
  • Develop strong communication, problem-solving, and decision-making abilities.
  • Learn how to support workplace welfare and employee engagement.
  • Enhance career prospects in a wide range of industries.
  • Build a solid foundation for advanced study in management and leadership.
  • Improve transferable skills applicable across professional roles.
  • Gain confidence to progress into supervisory or team leader positions.

After completing this course, learners can progress in the following ways:

  • Progress to the Qualifi Level 4 Diploma in Business Management or Qualifi Level 4 Diploma in Leadership and Teamwork.
  • Pursue further studies in business, management, or leadership at university level.
  • Advance into roles such as Team Leader, Supervisor, Assistant Manager, or Project Coordinator.
  • Develop towards middle and senior management roles with experience and further qualifications.
  • Prepare for specialized management areas such as HR, operations, or project management.
  • Lay the foundation for eventual postgraduate study, such as an MBA or other leadership-focused qualifications.

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