Course overview

The QualCert Level 1 Diploma in Human Resource Management is designed for individuals seeking an introduction to human resources and the essential skills needed to support HR functions within an organization. This course is ideal for beginners, entry-level staff, and team members who want to understand the fundamentals of HR practices, workplace policies, and employee support processes. Participants learn how to assist with recruitment, employee records, performance monitoring, and workplace compliance, providing a strong foundation for further development in HR. The program prepares learners to contribute effectively to HR operations and develop practical skills for supporting organizational goals.

Throughout the course, learners develop essential abilities such as basic recruitment support, maintaining employee records, assisting with performance management, effective communication, and understanding workplace regulations. Key topics include an introduction to HR practices, employee engagement, workplace policies, recruitment basics, record-keeping, and health and safety compliance. The course blends theoretical knowledge with interactive exercises, scenario-based activities, and real-world examples, enabling participants to apply HR principles confidently and support HR managers in day-to-day operations.

Ideal for those starting their careers in human resources or administrative support, the Level 1 Diploma equips participants with the competence to contribute to efficient HR operations and team productivity. Graduates enhance their employability, build confidence in HR tasks, and establish a pathway for career progression. Completing this course prepares learners for Level 2 studies, entry-level supervisory roles, and long-term growth in human resource management.