Employee well-being and family support are essential for creating safe, productive, and sustainable workplace environments. The OSHAA 30-Hours Professional Diploma in Employee Assistance Programmes (EAP) and Family Prevention Programmes (FPP) is designed to provide learners with the skills and knowledge to design, implement, and manage support systems that promote mental health, prevent crises, and enhance resilience for employees and their families.
This diploma equips HR professionals, counselors, managers, and well-being practitioners with the expertise to support both workplace performance and family stability. It blends psychological, organizational, and preventative approaches to ensure comprehensive well-being strategies.
Course Overview
The program covers 30 guided learning hours (GLH) divided into 8 mandatory modules:
- Introduction to Employee Assistance Programmes (EAP) and Family Prevention Programmes (FPP) (4 Hours)
- Mental Health Awareness and Early Intervention in the Workplace (4 Hours)
- Designing and Implementing Effective EAP Services (4 Hours)
- Confidentiality, Ethics, and Legal Considerations in EAP and FPP (3 Hours)
- Crisis Management and Psychological First Aid (4 Hours)
- Communication Skills for Supporting Employees and Families (5 Hours)
- Addiction Prevention and Support Strategies in Family Programmes (3 Hours)
- Promoting Work-Life Balance and Resilience (3 Hours)
Learning Outcomes for OSHAA 30-Hours Professional Diploma in EAP and FPP
1. Introduction to EAP and FPP
- Understand the purpose and scope of EAP and FPP in organizations.
- Recognize how support programmes improve workplace culture and family stability.
- Explore different models of assistance and prevention services.
2. Mental Health Awareness and Early Intervention in the Workplace
- Identify common mental health challenges affecting employees.
- Apply early intervention strategies to support individuals at risk.
- Foster a culture of openness and psychological safety.
3. Designing and Implementing Effective EAP Services
- Develop tailored EAP models suited to organizational needs.
- Integrate EAP services with HR, health, and safety systems.
- Measure and evaluate the impact of EAP programmes.
4. Confidentiality, Ethics, and Legal Considerations in EAP and FPP
- Apply ethical principles in delivering employee and family support.
- Understand legal frameworks relating to data protection and employee rights.
- Maintain confidentiality while balancing duty of care.
5. Crisis Management and Psychological First Aid
- Respond effectively to workplace crises and family emergencies.
- Provide psychological first aid to individuals in distress.
- Support recovery and resilience in post-crisis situations.
6. Communication Skills for Supporting Employees and Families
- Use empathetic communication techniques in sensitive conversations.
- Apply active listening and counseling skills in support roles.
- Manage conflicts and build trust with employees and families.
7. Addiction Prevention and Support Strategies in Family Programmes
- Recognize signs of addiction and substance misuse.
- Apply preventive strategies to reduce addiction risks.
- Support affected individuals and families with appropriate interventions.
8. Promoting Work-Life Balance and Resilience
- Develop strategies to improve employee well-being and family harmony.
- Encourage resilience through stress management and lifestyle practices.
- Promote organizational policies that support work-life integration.
Benefits of the OSHAA 30-Hours Professional Diploma in EAP and FPP
- Gain expertise in designing and managing EAP and FPP services.
- Enhance knowledge of mental health awareness and early intervention.
- Build strong communication and counseling skills for employee and family support.
- Learn to manage crises and deliver psychological first aid.
- Contribute to healthier workplaces with addiction prevention and resilience strategies.
- Strengthen career opportunities in HR, counseling, well-being, and organizational development.
Upon completion of the OSHAA 30-Hours Professional Diploma in EAP and FPP, learners may progress to:
- Advanced qualifications in Occupational Health, Counseling, or Mental Health Support.
- Specialized training in Organizational Psychology, Addiction Counseling, or Crisis Intervention.
- Leadership roles such as EAP Manager, Well-Being Coordinator, or HR Specialist.
- Further academic study in Psychology, Social Work, or Employee Relations.
