QualCert Level 2 Award

Leadership Skills and Team Management

Awarding Body

QualCert

Credits

04 Credits

Course Type

Management

study mode

Online Learning

Course overview

The QualCert Level 2 Award in Leadership Skills and Team Management is a practical and career-focused qualification designed to develop essential leadership capabilities and effective team management skills. This course equips learners with the knowledge and confidence required to lead small teams, coordinate tasks efficiently, and contribute positively to organisational success. It provides a solid foundation in leadership principles, communication strategies, and performance management techniques necessary for today’s dynamic work environments.

Throughout the programme, participants gain both theoretical understanding and practical skills in motivating team members, setting clear objectives, resolving conflicts, and promoting collaboration. The course emphasises the importance of effective communication, delegation, time management, and problem-solving to enhance team productivity. Learners also explore different leadership styles, understand the role of accountability, and develop strategies to build trust and maintain a positive workplace culture.

The QualCert Level 2 Award in Leadership Skills and Team Management is ideal for aspiring team leaders, supervisors, and individuals seeking to strengthen their leadership potential. Upon completion, learners are prepared to manage teams with confidence, improve workplace performance, and support organisational goals through strong leadership and effective team coordination.

Approved Training centre of QualCert Uk

Centre # : QC230656

Entry Requirments

Entry Requirements for the QualCert Level 2 Award in Leadership Skills and Team Management:

  • Educational Qualifications:A minimum of secondary school education or equivalent qualification is recommended.
  • Professional Experience:No prior leadership experience is required, but basic workplace experience or involvement in team activities would be beneficial.
  • English Language Proficiency:Since the program is delivered in English, learners must show competence in reading, writing, and communication.

Course structure

The QualCert Level 2 Award in Leadership Skills and Team Management in Personal Protective Equipment qualification consists of 4 mandatory units.

  1. Principles of Effective Leadership
  2. Developing Communication and Listening Skills
  3. Managing Conflict within a Team
  4. Setting Team Goals and Monitoring Performance

What you will Gain

1. Principles of Effective Leadership

  • Understand the key qualities and behaviors of an effective leader.
  • Differentiate between various leadership styles and when to apply them.
  • Recognize the importance of adaptability and decision-making in leadership.
  • Apply principles of integrity, accountability, and motivation to team management.

2. Developing Communication and Listening Skills

  • Demonstrate advanced communication strategies for team leadership.
  • Apply active listening to build trust and strengthen workplace relationships.
  • Identify and overcome common barriers to effective communication.
  • Use clear, respectful, and constructive communication in leadership contexts.

3. Managing Conflict within a Team

  • Understand the common causes of workplace conflict.
  • Apply conflict resolution techniques to maintain team harmony.
  • Recognize the importance of impartiality and fairness in resolving disputes.
  • Develop strategies to prevent escalation and encourage positive outcomes.

4. Setting Team Goals and Monitoring Performance

  • Understand the importance of clear goal-setting in team productivity.
  • Apply methods for setting SMART objectives (Specific, Measurable, Achievable, Relevant, Time-bound).
  • Monitor team progress through feedback and performance review techniques.
  • Recognize the leader’s role in supporting, guiding, and motivating team members.

Want to know more?

This course is ideal for aspiring team leaders, supervisors, junior managers, and employees preparing for leadership roles. It is also suitable for professionals who want to strengthen their leadership and team coordination skills.

The QualCert Level 2 Award in Leadership Skills and Team Management enhances employability by preparing learners for supervisory and team leader roles. It demonstrates professional leadership competence, improving promotion prospects and workplace performance.

Yes, this Level 2 leadership qualification is designed for individuals at an entry or early supervisory level. It provides foundational knowledge and practical skills required to manage small teams effectively.

It is ideal for aspiring team leaders, supervisors, junior managers, and employees looking to move into leadership roles or strengthen their management capabilities.

You will develop skills in team coordination, effective communication, decision-making, time management, conflict handling, and motivating employees to achieve organisational goals.

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