LICQual Level 3 Diploma

Total Quality Management

Awarding Body

LICQual

Credits

60 Credits

Course

Quality Management

study mode

Online Learning

Course overview

The LICQual Level 3 Diploma in Building Management System (BMS) is an advanced qualification designed to provide learners with comprehensive knowledge of modern building control and automation technologies. The programme focuses on the operation and management of BMS used to control heating, ventilation, air conditioning, lighting, and energy efficiency in commercial and industrial buildings. Learners gain an understanding of how integrated systems enhance comfort, safety, and operational performance while supporting sustainable building practices.

Throughout the diploma, learners develop practical skills required to install, monitor, and maintain building management systems. Core topics include system architecture, sensors and controllers, fault diagnosis, data monitoring, and energy management strategies. The course also covers system optimisation, regulatory compliance, and sustainability considerations. Emphasis is placed on interpreting system data, responding to alarms, and ensuring the efficient and safe operation of building systems, enabling learners to handle real-world challenges confidently.

This qualification is ideal for technicians, facilities managers, engineers, and professionals seeking to advance their careers in building services and automation. Graduates will be able to support complex building operations, improve energy efficiency, and contribute to smart, sustainable environments. The diploma also serves as a pathway to higher-level technical roles and further professional development in building systems management and automation technologies.

Approved Training centre of LICQual Uk

Centre # : ATC24002

Entry Requirments

Entry Requirements for the LICQual Level 3 Diploma in Total Quality Management:

  • Educational Qualifications:Learners should have a Level 2 qualification in a technical, engineering, or building services-related subject, or demonstrate equivalent knowledge.
  • Professional Experience:Some experience in building services, facilities management, or technical maintenance is recommended but not mandatory.
  • English Language Proficiency:Since the program is delivered in English, learners must show competence in reading, writing, and communication.

Course structure

The LICQual Level 3 Diploma in Total Quality Management in Personal Protective Equipment qualification consists of 6 mandatory units.


The LICQual Level 3 Diploma in Total Quality Management consists of 6 mandatory units which are as follows.

  • Introduction to Total Quality Management
  • Quality Planning and Control
  • Quality Assurance and Auditing
  • Continuous Improvement Techniques
  • Quality Management Tools and Techniques
  • Managing Quality Across Functions

What you will Gain

Introduction to Total Quality Management

  • Understand the core principles and philosophy of Total Quality Management (TQM).
  • Evaluate the role of TQM in enhancing organizational effectiveness and customer satisfaction.
  • Explain the historical development and modern applications of TQM in different industries.
  • Identify the responsibilities of leaders, managers, and employees in implementing TQM practices.

Quality Planning and Control

  • Understand the processes involved in developing effective quality planning systems.
  • Apply quality control techniques to monitor and maintain product/service standards.
  • Evaluate methods for setting quality objectives and aligning them with organizational goals.
  • Develop strategies to ensure compliance with quality standards and regulatory requirements.

Quality Assurance and Auditing

  • Demonstrate understanding of the role of quality assurance in maintaining consistency.
  • Evaluate the principles and practices of internal and external auditing.
  • Apply auditing techniques to assess compliance with quality management systems.
  • Recommend improvements based on audit findings and assurance reports.

Continuous Improvement Techniques

  • Understand the concept and importance of continuous improvement in organizational success.
  • Apply models such as Kaizen, Lean, and Six Sigma to drive process improvement.
  • Evaluate the impact of continuous improvement on productivity, efficiency, and innovation.
  • Develop strategies for fostering a culture of continuous improvement across teams.

Quality Management Tools and Techniques

  • Identify and apply key quality management tools such as Pareto analysis, control charts, and cause-and-effect diagrams.
  • Evaluate the effectiveness of different tools in analyzing and solving quality-related issues.
  • Use statistical and non-statistical techniques to support decision-making.
  • Integrate tools and techniques into a structured quality management approach.

Managing Quality Across Functions

  • Understand how quality management applies across different functional areas of an organization.
  • Develop cross-functional strategies to embed quality within operations, HR, finance, and customer service.
  • Evaluate the role of teamwork and communication in achieving quality objectives.
  • Apply holistic approaches to align quality initiatives with organizational strategy and performance.

Want to know more?

The course is suitable for technicians, engineers, facilities managers, and professionals with a basic understanding of building services, engineering, or technical maintenance.

You will learn system architecture, sensors and controllers, fault diagnosis, data monitoring, energy management, sustainability practices, and compliance with industry standards.

Graduates can work as BMS technicians, facilities managers, energy efficiency specialists, or pursue advanced roles in smart building technologies and building automation.

Yes, it provides a pathway to higher-level qualifications in building management, engineering, energy management, and technical facilities management.

Course duration varies by provider, typically ranging from several weeks to a few months, combining theoretical knowledge with practical skills.

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