ICTQual Level 2 Certificate

Veterinary Care Support

Awarding Body

ICTQual AB

Duration

10 Days

Course

Veterinary Qualifications

study mode

Online Learning

Course overview

The ICTQual Level 2 Certificate in Veterinary Care Support is an entry-level qualification designed for individuals who wish to begin a career in veterinary and animal care environments. This course provides foundational knowledge and practical skills required to assist veterinary professionals in delivering safe, compassionate, and effective care to animals. It introduces learners to essential principles of animal welfare, basic clinical support, and workplace responsibilities within veterinary practices and animal care settings.

Throughout the programme, learners develop an understanding of animal handling techniques, health and safety procedures, infection prevention, and maintaining clean clinical environments. The course covers basic anatomy and physiology, assisting with routine care procedures, preparing equipment, and supporting patient monitoring under supervision. Emphasis is placed on teamwork, communication skills, and professional conduct to ensure safe interactions with animals, colleagues, and clients. Practical activities and guided learning help learners build confidence and competence in real-world veterinary support tasks.

This certificate is ideal for aspiring veterinary care assistants, kennel assistants, and animal care support staff seeking their first qualification in the field. Upon completion, learners are prepared to work in entry-level roles within veterinary practices, animal shelters, and care facilities, or progress to higher-level veterinary and animal health qualifications.

ICTQual AB

Approved Training centre of ICTQual AB

Centre # : ATC24001

Entry Requirments

Entry Requirements for the ICTQual Level 2 Certificate in Veterinary Care Support:

  • Educational Qualifications:No formal qualifications are required; however, a basic secondary education with literacy and numeracy skills is recommended.
  • Professional Experience:No prior experience is necessary, though voluntary or work experience in animal care or a veterinary setting would be beneficial..
  • English Language Proficiency:Since the program is delivered in English, learners must show competence in reading, writing, and communication.

The ICTQual Level 2 Certificate in Veterinary Care Support in Personal Protective Equipment qualification consists of 3 mandatory units.

  1. Animal Welfare and Health Awareness
  2. Practical Animal Handling and Care Techniques
  3. Veterinary Clinic Support and Client Communication

What you will Gain

Animal Welfare and Health Awareness

  • Understand the principles of animal welfare and their importance in veterinary care.
  • Recognize signs of illness, injury, or distress in cats, dogs, and other companion animals.
  • Learn the basic anatomy and physiology relevant to veterinary care support roles.
  • Understand the requirements for nutrition, hydration, and general health of animals.
  • Gain knowledge of disease prevention, hygiene, and infection control practices.
  • Develop awareness of legal and ethical responsibilities related to animal care.
  • Learn to monitor animal behavior and welfare effectively.
  • Build confidence in identifying potential risks to animal health and safety.

Practical Animal Handling and Care Techniques

  • Develop skills in safely handling and restraining animals during routine care.
  • Learn procedures for grooming, cleaning, and maintaining a healthy environment for animals.
  • Understand safe methods for moving and transporting animals within a veterinary setting.
  • Gain competence in administering basic care such as feeding, exercise, and observation.
  • Learn to assist veterinary professionals during examinations and treatments.
  • Apply infection control and hygiene protocols during hands-on animal care.
  • Develop the ability to recognize and respond to signs of stress or discomfort in animals.
  • Build confidence in performing daily care tasks under supervision.

Veterinary Clinic Support and Client Communication

  • Understand the roles and responsibilities of a veterinary care support worker in a clinic.
  • Learn to manage appointments, patient records, and administrative tasks efficiently.
  • Develop professional communication skills for interacting with clients and colleagues.
  • Gain skills in providing accurate information and reassurance to pet owners.
  • Understand how to maintain confidentiality and comply with data protection regulations.
  • Learn to assist in clinical procedures while ensuring safety and comfort for animals.
  • Develop teamwork skills to support veterinarians, nurses, and other clinic staff.
  • Build confidence in maintaining a professional and welcoming environment for clients and animals.

Want to know more?

Graduates can work as veterinary care assistants, kennel assistants, animal care support staff, or progress to higher-level veterinary and animal health qualifications.

Yes, it is a recognised qualification that meets industry standards for entry-level veterinary support roles.

Learners gain skills in animal handling, basic anatomy and physiology, infection control, hygiene, assisting with routine procedures, and supporting patient monitoring under supervision.

No prior professional experience is required, though voluntary work or exposure to animal care can be advantageous.

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