The ICTQual AB Level 6 International Diploma in Quality Management is a comprehensive qualification designed for learners aiming to develop advanced expertise in quality management, assurance, and continuous improvement. This program equips students with the knowledge, skills, and competencies to manage quality systems effectively across industries, ensuring compliance with international standards and driving organizational excellence.
The three-year structure consists of 36 mandatory units, systematically covering core principles of quality, applied practices in auditing and compliance, and advanced strategies for leadership in quality management. By the end of the program, learners will have developed the ability to design, implement, and evaluate quality systems, manage risks, and foster a culture of continuous improvement.
This diploma is ideal for individuals seeking leadership roles in quality assurance, operations, project management, compliance, and organizational development, as well as those aspiring to pursue further studies or professional certifications in quality management.
Course Overview
Year 1 – Core Foundations in Quality Management
- Principles of Quality Management
- Fundamentals of Organisational Excellence
- Introduction to Quality Standards and Compliance
- Business Law and Regulatory Frameworks in Quality
- Organisational Behaviour and Leadership for Quality
- Fundamentals of Business Process Management
- Quality Tools and Techniques Basics
- Data Analysis and Research Skills for Quality
- Business Communication and Professional Skills
- Information Technology in Quality Systems
- Fundamentals of Risk Management in Quality
- Corporate Social Responsibility and Sustainability in Quality
Year 2 – Applied Quality Practices
- International Quality Standards (ISO and Industry Standards)
- Quality Assurance and Quality Control Practices
- Auditing Principles and Techniques
- Supplier Quality and Supply Chain Management
- Statistical Process Control and Six Sigma Basics
- Project and Programme Management for Quality
- Operational Excellence and Lean Management
- Risk Assessment and Compliance in Quality Systems
- Total Quality Management (TQM) Practices
- Continuous Improvement and Kaizen Methodologies
- Business Analytics for Quality Decision-Making
- Ethics, Governance, and Sustainability in Quality Management
Year 3 – Advanced Quality Leadership & Strategy
- Advanced Strategic Quality Management
- Global Best Practices in Quality and Excellence Models
- Advanced Six Sigma and Process Improvement
- Change Management and Organisational Transformation
- Innovation and Quality in Product/Service Development
- Crisis and Risk Management in Quality Systems
- Emerging Trends in Global Quality Standards
- Leadership for Quality and Performance Excellence
- Advanced Research Methods in Quality Management
- Dissertation / Final Research Project in Quality Management
- Business Excellence Strategy and Competitive Advantage
- Future Trends in Quality, Technology, and Sustainability
Learning Outcomes for ICTQual AB Level 6 International Diploma in Quality Management
Year 1 – Core Foundations in Quality Management
- Principles of Quality Management – Understand fundamental principles of quality and apply them to organizational contexts.
- Fundamentals of Organisational Excellence – Evaluate models of organizational excellence for performance improvement.
- Introduction to Quality Standards and Compliance – Explain the importance of standards in ensuring compliance and reliability.
- Business Law and Regulatory Frameworks in Quality – Interpret laws affecting quality practices in organizations.
- Organisational Behaviour and Leadership for Quality – Apply leadership principles to influence organizational culture.
- Fundamentals of Business Process Management – Map, analyze, and improve organizational processes.
- Quality Tools and Techniques Basics – Apply fundamental quality tools for problem-solving and decision-making.
- Data Analysis and Research Skills for Quality – Use statistical and research methods for quality analysis.
- Business Communication and Professional Skills – Develop professional communication skills for quality contexts.
- Information Technology in Quality Systems – Apply IT solutions to support quality monitoring and improvement.
- Fundamentals of Risk Management in Quality – Identify and evaluate risks affecting quality outcomes.
- Corporate Social Responsibility and Sustainability in Quality – Apply CSR principles in quality and sustainability initiatives.
Year 2 – Applied Quality Practices
- International Quality Standards (ISO and Industry Standards) – Apply ISO and other standards in practical settings.
- Quality Assurance and Quality Control Practices – Differentiate QA and QC and implement them in business operations.
- Auditing Principles and Techniques – Conduct internal and external audits to ensure compliance.
- Supplier Quality and Supply Chain Management – Manage supplier performance and supply chain quality.
- Statistical Process Control and Six Sigma Basics – Apply SPC and Six Sigma for quality improvement.
- Project and Programme Management for Quality – Manage quality-driven projects using best practices.
- Operational Excellence and Lean Management – Apply lean principles for waste reduction and efficiency.
- Risk Assessment and Compliance in Quality Systems – Conduct risk assessments to ensure compliance.
- Total Quality Management (TQM) Practices – Implement TQM principles to enhance organizational performance.
- Continuous Improvement and Kaizen Methodologies – Foster a culture of continuous improvement using Kaizen.
- Business Analytics for Quality Decision-Making – Apply data-driven insights to improve quality outcomes.
- Ethics, Governance, and Sustainability in Quality Management – Integrate ethics and sustainability into quality systems.
Year 3 – Advanced Quality Leadership & Strategy
- Advanced Strategic Quality Management – Develop strategies for integrating quality into business planning.
- Global Best Practices in Quality and Excellence Models – Benchmark against global quality and excellence models.
- Advanced Six Sigma and Process Improvement – Apply advanced Six Sigma tools for process optimization.
- Change Management and Organisational Transformation – Lead organizational change initiatives to improve quality.
- Innovation and Quality in Product/Service Development – Integrate innovation into quality-driven product development.
- Crisis and Risk Management in Quality Systems – Apply crisis management principles to maintain quality resilience.
- Emerging Trends in Global Quality Standards – Evaluate current and emerging global quality trends.
- Leadership for Quality and Performance Excellence – Lead high-performance teams focused on quality.
- Advanced Research Methods in Quality Management – Design and execute advanced research in quality.
- Dissertation / Final Research Project in Quality Management – Conduct independent research on a quality-related issue.
- Business Excellence Strategy and Competitive Advantage – Develop strategies for competitive advantage through quality.
- Future Trends in Quality, Technology, and Sustainability – Analyze future challenges and opportunities in quality management.
Course Benefits of ICTQual AB Level 6 International Diploma in Quality Management
- Gain comprehensive knowledge of quality management across industries.
- Acquire practical skills in auditing, risk management, and compliance.
- Master international standards (e.g., ISO, TQM, Six Sigma, Lean).
- Develop expertise in continuous improvement and process optimization.
- Enhance leadership skills to drive organizational transformation.
- Build research and analytical skills through advanced methodologies.
- Improve employability in global industries requiring quality leadership.
- Prepare for professional certifications (e.g., ISO Auditor, Lean Six Sigma Black Belt).
After completing this course, learners can progress in the following ways:
Higher Academic Pathways
- Master’s Degree in Quality Management, Operations Management, or MBA with Quality specialization.
- Doctorate/PhD in Quality or Organizational Excellence.
- Professional certifications such as IRCA Lead Auditor, Lean Six Sigma Black Belt, or EFQM Excellence Assessor.
Career Opportunities
- Quality Assurance Manager
- Compliance and Regulatory Affairs Specialist
- Continuous Improvement Manager
- Operations and Process Excellence Consultant
- Supplier Quality Manager
- Risk and Compliance Manager
- Quality Systems Director
