ICTQual AB Level 2 Award

Serving Safe for Managers

Awarding Body

ICTQual AB

Duration

3 Days

Course

Health and Safety

study mode

Online Learning

Course overview

The ICTQual AB Level 2 Award in Serving Safe for Managers is designed for individuals responsible for overseeing food safety and hygiene within a catering or hospitality environment. This course provides managers with essential knowledge of safe food handling practices, hazard identification, and compliance with UK food safety legislation. Participants gain a clear understanding of their legal responsibilities, helping them maintain high standards of hygiene and ensure a safe and compliant workplace for both staff and customers.

Throughout the course, learners develop practical skills to implement effective food safety systems and monitor safe working practices. The programme covers temperature control, preventing cross-contamination, personal hygiene, cleaning procedures, and risk management. Scenario-based exercises and real-life case studies equip managers with the ability to respond to potential food safety hazards, enforce hygiene standards, and ensure that all staff follow safe practices consistently.

This Level 2 award is ideal for restaurant managers, supervisors, and team leaders who are responsible for food safety within their establishments. It supports professional development by enhancing managerial knowledge of food hygiene, improving risk management skills, and fostering a culture of safety and compliance. Graduates leave the course confident in their ability to lead food safety initiatives, protect customers, and maintain a safe and legally compliant catering environment.

ICTQual AB

Approved Training centre of ICTQual AB

Centre # : ATC24001

Entry Requirments

Entry Requirements for the ICTQual AB ICTQual AB Level 2 Award in Serving Safe for Managers:

  • Educational Qualifications:Learners should have basic literacy and numeracy skills to understand course materials and complete assessments.
  • Professional Experience:Experience in a supervisory or managerial role is beneficial but not mandatory, as the course is suitable for those aspiring to manage food safety within their workplace.
  • English Language Proficiency:Since the program is delivered in English, learners must show competence in reading, writing, and communication.

ICTQual AB Level 2 Award in Serving Safe for Managers in Personal Protective Equipment qualification consists of 5 mandatory units.

  1. Food & Beverage Safety Basics
  2. Hygiene, Workplace Regulations & Team Management
  3. Communication, Incident Response & Monitoring
  4. Risk Assessment & Preventative Planning
  5. Training & Quality Assurance Oversight

What You Will Gain

Food & Beverage Safety Basics

  • Understand the fundamental principles of food and beverage safety.
  • Identify common sources of contamination and apply safe handling practices.
  • Demonstrate knowledge of safe food storage, preparation, and service procedures.
  • Apply industry best practices to maintain customer safety and satisfaction.

Hygiene, Workplace Regulations & Team Management

  • Interpret key food hygiene and workplace safety regulations relevant to food service.
  • Implement hygiene protocols to ensure compliance with legal standards.
  • Supervise and support staff in maintaining safe food handling practices.
  • Manage teams effectively to promote a culture of safety and accountability.

Communication, Incident Response & Monitoring

  • Apply effective communication techniques for safety management in food service environments.
  • Develop and implement incident response plans for food safety emergencies.
  • Monitor workplace activities to identify unsafe practices and rectify issues promptly.
  • Maintain accurate records of safety checks, incidents, and corrective actions.

Risk Assessment & Preventative Planning

  • Conduct thorough risk assessments in food and beverage operations.
  • Identify potential hazards and develop preventative strategies.
  • Apply systematic approaches to reduce risks and ensure ongoing compliance.
  • Create action plans for addressing identified hazards and preventing recurrence.

Training & Quality Assurance Oversight

  • Design and deliver training sessions to improve staff awareness of food safety standards.
  • Evaluate staff performance to ensure compliance with hygiene and safety procedures.
  • Apply quality assurance measures to maintain high safety and service standards.
  • Foster continuous improvement through feedback, monitoring, and periodic evaluations.

Want to know more?

The course covers food safety legislation, safe food handling, managing risks, staff supervision, and best practices for maintaining hygiene standards in a food business.

Upon successful completion, you will receive the ICTQual AB Level 2 Award in Serving Safe for Managers certificate, which is recognized in the food service industry.

Yes, many providers offer flexible online and in-person options to suit your schedule.

It is recommended to refresh your training every 3 years or as per your company’s food safety policy.

The course typically takes 1–2 days to complete, depending on the learning format (classroom or online).

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