The Qualifi Level 5 Diploma in Business Management is a higher-level qualification designed for learners who want to develop advanced knowledge and skills in managing people, operations, finance, and strategy within modern organizations. Building on the foundations of Level 4, this program prepares learners for mid-level management positions or for progression into university degree programs.

The qualification focuses on practical business management skills while also encouraging analytical and strategic thinking. Learners explore key areas such as human resource management, project planning, business law, financial decision-making, and organizational strategy. This blend of knowledge equips learners to handle complex management challenges in today’s dynamic business environment.

It is ideal for professionals aspiring to progress into supervisory or management roles, entrepreneurs looking to grow their businesses, or learners seeking academic advancement.

Course Overview


The Qualifi Level 5 Diploma in Business Management consists of 6 units which are as follows.

  1. Responding to the Changing Business Environment
  2. Effective Decision Making
  3. Business Development
  4. Business Models and Growing Organisations
  5. Customer Management
  6. Risk Management and Organisations

Learning Outcomes for Qualifi Level 5 Diploma in Business Management

Unit 1: Responding to the Changing Business Environment

  • Understand external factors that influence organizational change.
  • Analyze strategies businesses use to adapt to economic, social, and technological shifts.
  • Apply change management principles to maintain competitiveness.

Unit 2: Effective Decision Making

  • Understand the role of decision-making in managerial effectiveness.
  • Apply problem-solving and analytical tools to support decisions.
  • Evaluate the risks and impacts of different decision-making approaches.

Unit 3: Business Development

  • Understand strategies for business growth and market expansion.
  • Explore innovation and product development processes.
  • Apply planning techniques to support sustainable business development.

Unit 4: Business Models and Growing Organisations

  • Understand different business models and their applications.
  • Analyze strategies for scaling organizations.
  • Apply organizational theory to support sustainable growth.

Unit 5: Customer Management

  • Understand the importance of customer relationship management (CRM).
  • Apply techniques to improve customer satisfaction and loyalty.
  • Evaluate digital tools that enhance customer management.

Unit 6: Risk Management and Organisations

  • Understand types of risks that organizations face.
  • Apply risk assessment and mitigation strategies.
  • Develop approaches for maintaining business continuity.

Course Benefits of Qualifi Level 5 Diploma in Business Management

  • Earn a recognized Level 5 business management qualification.
  • Gain advanced knowledge in managing people, strategy, operations, and growth.
  • Build decision-making, leadership, and problem-solving skills.
  • Strengthen employability for middle management and supervisory roles.
  • Learn to respond effectively to changing business environments.
  • Develop expertise in customer and risk management.
  • Prepare for higher-level qualifications in business and management.
  • Enhance career prospects in diverse industries, from corporate to entrepreneurial ventures.

After completing this course, learners can progress in the following ways:

  • Earn a recognized Level 5 business management qualification.
  • Gain advanced knowledge in managing people, strategy, operations, and growth.
  • Build decision-making, leadership, and problem-solving skills.
  • Strengthen employability for middle management and supervisory roles.
  • Learn to respond effectively to changing business environments.
  • Develop expertise in customer and risk management.
  • Prepare for higher-level qualifications in business and management.
  • Enhance career prospects in diverse industries, from corporate to entrepreneurial ventures.

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